Updates

Every year, millions of pounds go unclaimed in Married Tax Allowance. Could you be entitled to backdated money? If you are married or in a civil partnership and one of you does not earn enough to p

Cost of Living Payments Did you receive yours? Remember that the Government Cost of Living payments for those on means-tested benefits or certain disability benefits should come automatically into t

If you are renting your property, we may not cover your contents as part of your tenancy agreement. It’s a good idea to check when your belongings would be covered and consider whether a home conten

It's important to be mindful of how you dispose of your waste, as it can lead to costly and inconvenient repairs.   Drain blockages can cause damage to pipes and prevent water from draining corre

As a resident, knowing what repairs you are accountable for and what repairs we are responsible for is essential.  ccha is responsible for repairing common areas of buildings and estates, external

Check out the latest winter edition of our Connections today. This edition covers topics such as: Updates on our new Customer Service Advisors  Real case stories on those who received Jane

When there's a problem in your home, we understand how important it is to fix it as soon as possible. Our priority is ensuring your home is safe and comfortable, and we always aim to provide an effici

Supporting our residents through the Cost of Living crisis We know that paying bills, buying food, and keeping up with increasing energy costs is hard if you have a low income. We want to help our

If you need to report an essential repair for your property, contact us directly on 0800 054 6710 or by emailing customers@ccha.biz. Alternatively, you can use the repairs form to submit your request.

With the cost of living crisis and cold weather, London councils have opened warm banks across the boroughs. There are public places like libraries or churches where anyone can go for free if they can