Rent and service charges

The money you pay is broken down into two different categories:

  • Rent is the money you pay us for the use of your flat or house 
  • Service charge is the money you pay us for the service to your home or estate and may vary from property to property 

Visit the links below to find out more about your rent, service charges, how to pay and find the answers to your frequently asked questions.  

How to pay

Find out the different ways to pay your rent.

Rent and rent increases

Find out how we set out rents and latest information about the 2025/26 rent increase.

Service charges

We answer all your frequently asked questions about service charges.

Financial support

We're here to help. Find out what our team can support you with.

Universal credit

Everything you need to know about Universal Credit.

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