ccha policies

We have updated our Aids and Adaptations Policy to make it clearer how we support residents who need changes to their homes because of a disability, health condition or mobility need.  This policy

We’ve updated our Neighbourhood Policy.  Our Neighbourhood Policy focuses on engaging with the community. It gives you and everyone a chance to work together towards shared goals.  Key p

Our Allocations and Lettings Policy ensures a fair and transparent approach to allocating homes to you and other residents.   Key points:  Fair and transparent allocations  We're committ

To support those who rely on mobility scooters and electric wheelchairs, we have a mobilty scooter and electric wheelchair policy that outlines their use and storage within your communal areas.Â

Our updated Unacceptable User Policy is now available Our latest policy outlines how we manage situations when the behaviour of individuals crosses a line into unacceptable territory. We value ever

This provides guidance on how we manage tenancy matters, such as those arising from the death of a resident.   The Succession & Assignment Policy recognises the importance of family and pa

Our updated Tenancy Policy is now live on our website! The policy outlines how we ensure compliance with government regulations, local policies, and housing legislation, all while maintaining our comm