Updates

Dear Residents, From the 5th April, we are operating a hybrid office, which means our staff will be doing a mix of working from home and working at head office. ccha acknowledge the challenges r

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We are pleased to announce Sureserve Fire & Electrical will be taking on the fire equipment maintenance and servicing contract for the next 3 years. This contract commenced on 1st April 2022 and r

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If you'd like to contact your Tenancy Management Officer, our Neighbourhood Services team now have an inbox you can email. This inbox will be monitored by all Tenancy Management Officers, the Homeo

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Through customer feedback, we have had some queries regarding our window cleaning service. In response to this, we have created a Window Cleaning FAQ page to answer those questions. ccha have contr

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Our gas contractor, Smith & Byford are currently experiencing staff shortages which is impacting on service delivery. Smith & Byford are working hard to resolve these issues as quickly as p

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We hope you're all looking forward to the upcoming holidays. Our offices remain closed and staff will be available on the phone and by email until the 24th December. During our holiday closures, ou

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Dear Residents, Following the updated Covid-19 announcement, we are closing our office until further notice. The safety of our residents and staff is paramount, as we work with government guidelin

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Dear residents, If you haven't received a letter yet this year, you may receive a letter from us regarding rent increases and explaining service charges. If you have any questions that aren’t ans

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We are pleased to announce that Summit Elevators has won the new Lift Servicing and Maintenance contract. The contracts begins on the 1st of July 2021 and is a 2 year contract which covers all lift

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Dear Residents, As a responsible landlord, ccha strive to ensure the communal areas are safe for residents and visitors. As staff are not based at our estates, we are not always aware of an issu

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