Updates

We are happy to announce that we have settled into our new office at 29 Sheldon Street. The new address is only two minutes from the High Street and not far from public bus stops or train stations

Dear Residents,  The ccha Board has recently met to discuss the low resident satisfaction scores reported at the end of March. Our mission is to deliver on our promises, and we have a specific aim

Dear Residents, Thank you for your patience and we apologise for the delay in completing the transfer review. This has been due to staff shortages in our Neighbourhoods Team and we have now recruit

The 2023 window cleaning schedule for ccha properties has been released. You can view the schedule here: ccha Window Cleaning Schedule 2023. This has been organised by start date (January, Febru

Dear Residents, We have been having issues with website contact forms being delivered to us. This problem has now been fixed, but if you have completed a form and not yet received a response, pleas

Just one week to go until we leave Norfolk House! Friday 14th October will be the last day residents can meet our staff at Norfolk House. From 17th October onwards, you can still write to us at

Dear Residents, We recently sent out communications regarding the Council Tax Rebate and how our Debt and Welfare Advice Officer can help. Due to the large volumes of residents getting in contact,

We are pleased to announce Sureserve Fire & Electrical will be taking on the fire equipment maintenance and servicing contract for the next 3 years. This contract commenced on 1st April 2022 and r

If you'd like to contact your Tenancy Management Officer, our Neighbourhood Services team now have an inbox you can email. This inbox will be monitored by all Tenancy Management Officers, the Homeo

Through customer feedback, we have had some queries regarding our window cleaning service. In response to this, we have created a Window Cleaning FAQ page to answer those questions. ccha have contr