Updates

We’ve updated our Neighbourhood Policy.  Our Neighbourhood Policy focuses on engaging with the community. It gives you and everyone a chance to work together towards shared goals.  Key p

Our Allocations and Lettings Policy ensures a fair and transparent approach to allocating homes to you and other residents.   Key points:  Fair and transparent allocations  We're committ

Please make sure you’ve booked an appointment before you visit our office. You can contact us on the details below.  Call 020 8680 7532 Freephone 0800 054 6710 Email customers@ccha.

To support those who rely on mobility scooters and electric wheelchairs, we have a mobilty scooter and electric wheelchair policy that outlines their use and storage within your communal areas.Â

Applications are open until 30 January and are open to residents who are interested in helping shape housing.  Do you want to help shape decisions that affect millions of social housing resi

Your guide over the holiday period  With the festive season just around the corner, we want to ensure you have all the information you need to get in touch if you need assistance during the holi

Our updated Unacceptable User Policy is now available Our latest policy outlines how we manage situations when the behaviour of individuals crosses a line into unacceptable territory. We value ever

This provides guidance on how we manage tenancy matters, such as those arising from the death of a resident.   The Succession & Assignment Policy recognises the importance of family and pa

We’ve got some tips to help you manage your finances during this season The holiday season is a fabulous time to celebrate with friends and family, but it can also be stressful and expensive. It's

Our updated Tenancy Policy is now live on our website! The policy outlines how we ensure compliance with government regulations, local policies, and housing legislation, all while maintaining our comm