News

As a resident, knowing what repairs you are accountable for and what repairs we are responsible for is essential.  ccha is responsible for repairing common areas of buildings and estates, external

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Check out the latest winter edition of our Connections today. This edition covers topics such as: Updates on our new Customer Service Advisors  Real case stories on those who received Jane

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When there's a problem in your home, we understand how important it is to fix it as soon as possible. Our priority is ensuring your home is safe and comfortable, and we always aim to provide an effici

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In February, ccha residents will be invited to take part in our Customer Needs Review which will help us understand your household needs and how we can tailor our services to you.   You’ll recei

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Supporting our residents through the Cost of Living crisis We know that paying bills, buying food, and keeping up with increasing energy costs is hard if you have a low income. We want to help our

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If you need to report an essential repair for your property, contact Axis directly on 0800 056 7068 or by email them at ccharepairs@axiseurope.com. Alternatively, you can use the repairs form to submi

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12 tips to prevent condensation  One issue that can arise during the colder months is excess condensation, which can lead to problems such as mould growth. While small amounts of condensation are

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We recently helped a resident who faced financial and emotional struggles due to her son's condition. Jane, and Welfare, Benefits and Debt Advisor, provided them with the necessary support and resourc

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As part of our work to help you keep a Healthy Home, here’s a short video that gives you practical advice on how to reduce everyday condensation.  All homes are at risk of condensation, especial

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A few of our residents in Thornton Heath gathered on Monday 18 December for a coffee morning filled with informative Q&A sessions and a chance to create a festive wreath. The event saw the atte

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