News

We have updated our Aids and Adaptations Policy to make it clearer how we support residents who need changes to their homes because of a disability, health condition or mobility need.  This policy

Winter can put extra pressure on household budgets. If you're struggling with bills, food or debt, please contact our Welfare Benefits Advice Team. We can check you're receiving all the benefits you a

Summer is here and so is our latest Connections 2026 newsletter.   This edition includes:  Team news and updates: Get the latest information on our staff. Who has joined left and

We’re pleased to share the results of our recent inspection with the Regulator of Social Housing. We achieved V1, G1 and C1 ratings. We’re inspected every four years, and this year included

Each year, we ask you what you think about our services, and we do this mainly through our satisfaction survey.  Acuity Research & Practice Ltd has been supporting us with this, making 

We’re opening our doors on 10–11 June 2026, and you’re invited! This is your chance to hear what’s planned for the year ahead, tell us what you think, and help shape improvements across our

Did you know that the Limited Capability for Work-Related Activity (LCWRA) rate changed in April 2026?  Your Universal Credit (UC) now has two different LCWRA Element rates:  Prot

We’ve updated our Neighbourhood Policy.  Our Neighbourhood Policy focuses on engaging with the community. It gives you and everyone a chance to work together towards shared goals.  Key p

Our Allocations and Lettings Policy ensures a fair and transparent approach to allocating homes to you and other residents.   Key points:  Fair and transparent allocations  We're committ

Please make sure you’ve booked an appointment before you visit our office. You can contact us on the details below.  Call 020 8680 7532 Freephone 0800 054 6710 Email customers@ccha.