Contact Us

Switchboard number
020 8680 7532

Freephone number
0800 054 6710

For minicom users
020 8667 1136

Main e-mail address

Monday – Friday

Sunday – Saturday

Office Address
Norfolk House, Wellesley Rd, Croydon, CR0 1LH, United Kingdom

To report a repair, please call Axis on freephone number:
0800 056 7068

For gas servicing enquiries, please call Smith & Byford on:
0800 169 7703

Axis Email:

Smith & Byford Email :

For more information about repairs and maintenance, please click here.

If English is not your first language we are still able to assist you via phone.

Please call Languageline via 0800 169 2879 so they can put you in touch with an interpreter though their service.

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