020 8680 7532
0800 054 6710
For minicom users
020 8667 1136
Main e-mail address
Monday – Friday
Sunday – Saturday
6th Floor, Norfolk House, Wellesley Rd, Croydon, CR0 1LH, United Kingdom
To report a repair, please call Axis on freephone number:
0800 056 7068
For gas servicing enquiries, please call Smith & Byford on:
0800 169 7703
Smith & Byford Email :
For more information about repairs and maintenance, please click here.
If English is not your first language we are still able to assist you via phone.
Please call Languageline via 0800 169 2879 so they can put you in touch with an interpreter though their service.