The best way to get in touch is by phone, email or by using the contact from below.
Our office is open for appointments only. If you attend the office, we must confirm your details before allowing access. If you don’t have an appointment, we’ll do our best to help you, but we may need to book you an appointment for another time. You can book an appointment by calling, emailing or completing the form below.
Please call us if you have an urgent query. If we can’t answer your query straight away, we will call you back within 2 working days.
Switchboard number
020 8680 7532
Freephone number
0800 054 6710
We aim to respond to you within 5 working days. For urgent queries, please call us instead.
Main e-mail address
customers@ccha.biz
Monday – Friday
9am-5pm
Saturday – Sunday
Closed
Please make an appointment if you’d like to visit us at the office. Due to hybrid working, the staff member you’d like to see may not be available to meet you without an appointment.
Office Address
ccha, 29 Sheldon Street, Croydon, CR0 1SS
To report a repair, please call ccha on freephone number:
0800 054 6710
For gas servicing enquiries, please call Smith & Byford on:
020 8652 7016
Report a repair by email:
customers@ccha.biz
Report gas boiler issues to Smith & Byford by email:
cchagas@smithandbyford.com
For more information about repairs and maintenance, please click here.
If English is not your first language we are still able to assist you via phone.
Please call Languageline via 0800 169 2879 so they can put you in touch with an interpreter though their service.
