Contact Us

    Contact Form

    Switchboard number
    020 8680 7532

    Freephone number
    0800 054 6710

    For minicom users
    020 8667 1136

    Main e-mail address

    Monday – Friday

    Sunday – Saturday

    Office Address
    6th Floor, Norfolk House, Wellesley Rd, Croydon, CR0 1LH, United Kingdom

    To report a repair, please call Axis on freephone number:
    0800 056 7068

    For gas servicing enquiries, please call Smith & Byford on:
    0800 169 7703

    Axis Email:

    Smith & Byford Email :

    For more information about repairs and maintenance, please click here.

    If English is not your first language we are still able to assist you via phone.

    Please call Languageline via 0800 169 2879 so they can put you in touch with an interpreter though their service.