Our phone lines are open to report emergency repairs. For anything else, please call back when we’re open on Monday 8 December at 9am. 
 
For gas servicing enquiries, please call Smith & Byford on 020 8652 7016. 
If you smell gas, please call the emergency gas number on 0800 111 999. 

We’re experiencing intermittent issues with our phone lines. If you call and can’t get through, please select option 3 which will get you through to one of our Customer Services Advisors.

Apologies for any inconvenience.  

Find out how we’ve been getting on this past year.

Are you aware that you can claim Universal Credit over the phone? 

Find out how and what to expect or watch our podcast video for Evelyn’s explanation.

The 2025 window cleaning schedule for ccha properties is available for you to view. 

The new ccha Corporate Business Plan for 2025-2030.

Whether it’s a leak from the taps or a fencing issue, knowing who to contact can make all the difference.

The myccha customer portal is currently offline while we look at new options for our digital service offering. We apologise for the inconvenience this may cause.

If you’d like to find out how you can get involved with this, please visit the link below.