News & Events

Missed bin collection

To ensure that your missed bin collection is reported and resolved quickly, check your local council's website to report a missed bin collection. Every council has different proced...

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Disposing waste correctly

Proper waste disposal is important for a clean and healthy environment You should always use the right bags for different waste types: food waste in compostable bags and general ...

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Our customer service standards

We strive to providing excellent customer service that places you at the centre of everything we do. Clear communication and responsiveness are necessary in building a strong relat...

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An update on our resident satisfaction surveys

Each year, we want to find out what you think about our services, and we do this mainly through our satisfaction survey. Over the past three years, Acuity Research & Practice L...

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