Complaints & Compliments

How to make a complaint

Make a complaint online by clicking here.

Alternatively, submit a complaint via email by messaging: complaints@ccha.biz.

Alternatively, you can call our switchboard on 020 8680 7532  and ask to speak to someone from the Customer Investment Team. 

Leave a compliment

Happy with how we’ve handled something? We’d love to hear from you!

You can complete our online form or let us know by calling our switchboard on 020 8680 7532 and ask to speak to someone from the Customer Investment Team, emailing the Customer Investment Team on citeam@ccha.biz.