Complaints & Compliments

How to make a complaint

Make a complaint online.

Alternatively, submit a complaint via email by messaging

Alternatively, call our switchboard on 0800 054 6710 and ask to speak to one of our Customer Investment Team. 

Leave a compliment

Happy with how we’ve handled something? We’d love to hear from you!

You can either complete our online form, let us know by calling our switchboard on 0800 054 6710 to speak to our Customer Investment Team, or emailing the Customer Investment Team on

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