A Mircosoft outage is causing email delays. This is not a cyber attack and your data is safe. Need urgent help? Call us on 020 8680 7532 to speak to our Customers Service Advisors.

We’ve updated our Aids and Adaptations Policy to make it clearer on how we can support you with changes to your homes.

Winter can put extra pressure on household budgets. If you’re struggling with bills, food or debt, please contact our Welfare Benefits Advice Team. 

Catch up on the latest updates, performance results, and benefit changes in the newest edition of summer Connections.

Whether it’s a leak from the taps or a fencing issue, knowing who to contact can make all the difference.

The myccha customer portal is currently offline while we look at new options for our digital service offering. We apologise for the inconvenience this may cause.

If you’d like to find out how you can get involved with this, please visit the link below.

The 2026 window cleaning schedule for ccha properties is available for you to view. 

We’re experiencing intermittent issues with our phone lines. If you call and can’t get through, please select option 3 which will get you through to one of our Customer Services Advisors.

Apologies for any inconvenience.  

The new ccha Corporate Business Plan for 2025-2030.