News

If you are renting your property, we may not cover your contents as part of your tenancy agreement. It’s a good idea to check when your belongings would be covered and consider whether a home conten

It's important to be mindful of how you dispose of your waste, as it can lead to costly and inconvenient repairs.   Drain blockages can cause damage to pipes and prevent water from draining corre

As a resident, knowing what repairs you are accountable for and what repairs we are responsible for is essential.  ccha is responsible for repairing common areas of buildings and estates, external

Check out the latest winter edition of our Connections today. This edition covers topics such as: Updates on our new Customer Service Advisors  Real case stories on those who received Jane

When there's a problem in your home, we understand how important it is to fix it as soon as possible. Our priority is ensuring your home is safe and comfortable, and we always aim to provide an effici

This year, we've invited ccha residents to take part in our Customer Needs Review which will help us understand your household needs and how we can tailor our services to you.   If we have your em

Supporting our residents through the Cost of Living crisis We know that paying bills, buying food, and keeping up with increasing energy costs is hard if you have a low income. We want to help our

If you need to report an essential repair for your property, contact us directly on 0800 054 6710 or by emailing customers@ccha.biz. Alternatively, you can use the repairs form to submit your request.

We recently helped a resident who faced financial and emotional struggles due to her son's condition. Jane, and Welfare, Benefits and Debt Advisor, provided them with the necessary support and resourc

A few of our residents in Thornton Heath gathered on Monday 18 December for a coffee morning filled with informative Q&A sessions and a chance to create a festive wreath. The event saw the atte