News

Check out the latest winter edition of our Connections today. This edition covers topics such as: Updates on our new Customer Service Advisors  Real case stories on those who received Jane

When there's a problem in your home, we understand how important it is to fix it as soon as possible. Our priority is ensuring your home is safe and comfortable, and we always aim to provide an effici

This year, we've invited ccha residents to take part in our Customer Needs Review which will help us understand your household needs and how we can tailor our services to you.   If we have your em

Supporting our residents through the Cost of Living crisis We know that paying bills, buying food, and keeping up with increasing energy costs is hard if you have a low income. We want to help our

If you need to report an essential repair for your property, contact us directly on 0800 054 6710 or by emailing customers@ccha.biz. Alternatively, you can use the repairs form to submit your request.

We recently helped a resident who faced financial and emotional struggles due to her son's condition. Jane, and Welfare, Benefits and Debt Advisor, provided them with the necessary support and resourc

A few of our residents in Thornton Heath gathered on Monday 18 December for a coffee morning filled with informative Q&A sessions and a chance to create a festive wreath. The event saw the atte

With the cost of living crisis and cold weather, London councils have opened warm banks across the boroughs. There are public places like libraries or churches where anyone can go for free if they can

Dear residents, All Tax Credit claimants will have been sent the leaflet shown on the left. If you have received the red and blue leaflet about Tax Credits ending, this is not an official migrat

In this money matters edition, we cover: The 25% council tax discount Cost of Living Payments Help to Save Help with Dental Costs Colder months Check your meters Croyd