Updates

Dear residents, All Tax Credit claimants will have been sent the leaflet shown on the left. If you have received the red and blue leaflet about Tax Credits ending, this is not an official migrat

In this money matters edition, we cover: The 25% council tax discount Cost of Living Payments Help to Save Help with Dental Costs Colder months Check your meters Croyd

Dear residents, You may have noticed an increase of Covid-19 related news articles lately. A new variant has been identified and due to this, the vaccination schedule has been brought forward. As o

We've recently reviewed our Reasonable Adjustments Policy which can now be found on the website. Read the policy here. We are committed to making sure our services are easily accessible for you

We are pleased to share our priorities for year 4 of our Corporate Business Plan 2025 which runs from April 2023 to March 2024. This year we will be prioritising customer service to ensure we meet res

We are happy to announce that we have settled into our new office at 29 Sheldon Street. The new address is only two minutes from the High Street and not far from public bus stops or train stations

Dear Residents,  The ccha Board has recently met to discuss the low resident satisfaction scores reported at the end of March. Our mission is to deliver on our promises, and we have a specific aim

Dear Residents, Thank you for your patience and we apologise for the delay in completing the transfer review. This has been due to staff shortages in our Neighbourhoods Team and we have now recruit

Dear Residents, We have been having issues with website contact forms being delivered to us. This problem has now been fixed, but if you have completed a form and not yet received a response, pleas

Just one week to go until we leave Norfolk House! Friday 14th October will be the last day residents can meet our staff at Norfolk House. From 17th October onwards, you can still write to us at