News

I became a Board member of ccha in 2017 and became the Chair in 2019, and this March, I stepped down as Chair having now reached the end of my two terms. One of my first key decisions when I starte

Make sure you have your say! As you may know, there are upcoming May elections and the next General Election. To vote in these elections, you now need a Photo ID. Don’t let a lack of photo ID stop

We know getting a hold of us during busy times can be frustrating so we’ve had a look at when this might be so you can pick when best works for you.   Our Customer Service Advisors are on hand

A Resident's story It can be challenging to manage money when the unexpected happens, whether due to the cost of living, loss of work, someone passing away or if your health declines. But you aren’

The Housing Ombudsman is inviting our residents to apply to join its Resident Panel and contribute to its work to improve residents’ lives through ccha’s services. As a panel member, you will

Every year, millions of pounds go unclaimed in Married Tax Allowance. Could you be entitled to backdated money? If you are married or in a civil partnership and one of you does not earn enough to p

This year, we've invited ccha residents to take part in our Customer Needs Review which will help us understand your household needs and how we can tailor our services to you.   If we have your em

Cost of Living Payments Did you receive yours? Remember that the Government Cost of Living payments for those on means-tested benefits or certain disability benefits should come automatically into t

If you are renting your property, we may not cover your contents as part of your tenancy agreement. It’s a good idea to check when your belongings would be covered and consider whether a home conten

It's important to be mindful of how you dispose of your waste, as it can lead to costly and inconvenient repairs.   Drain blockages can cause damage to pipes and prevent water from draining corre