News & Events

Update: 27th October 2022

ccha offices at Norfolk House are now closed. While we wait for our new offices to open, staff will be working remotely and in satellite offices and can be contacted through email, phone and mobile. We will update the website when we can share more about our new office.


Update: 26th September 2022

We are pleased to announce we are moving from our Norfolk House office from 31st October 2022. Our new office will be at our new Angel Oak Point development on Sheldon Street in Croydon. Please read on to find out about key dates, our new address and how to find us. You can stay up to date on our move by visiting out website or social media.  


Key dates:

14th October 2022 

This is the last day residents can visit us at Norfolk House. Please ensure if you need to meet with a member of staff, you are booked in prior to this date.  

15th October-31st October 2022 

Staff will be working remotely or in our smaller offices to ensure you receive the level of service required. We will be available via email and telephone, and staff will be continuing visits as normal. If you need to visit staff, sign forms, or drop off keys during this time, please speak with a member of staff about how and when this will take place. 

1st November 2022  

Our registered address officially changes to Sheldon Street. Staff will continue to work remotely while we get the office ready and will be available via email and telephone as above. We will keep you updated on when the new office opens on our website and social media.   


New address:

ccha, 29 Sheldon Street, Croydon, CR0 1SS 


How to find us:

Sheldon Street is located a 2-minute walk from Croydon High Street.  


Public transport:

If coming in to East, West or South Croydon Station, you can walk to Sheldon Street in 15-18 minutes, with East Croydon being the closest. If you prefer to get a bus, there are several services that stop along the High Street, however, do require a 2–5-minute walk to reach Sheldon Street.  


Driving & parking:

Sheldon Street can be accessed just off the A232. There are a few parking options in the area: 

  • Pay and Display: Wandle Surface Car Park – this car park is located opposite the office. 
  • Prebooked Parking: Wandle Road Apcoa Parking – this car park is a 1-minute walk to the office. 
  • On road parking: you may be able to find on road, pay & display parking in the area.  


Staying updated:

Once we are settled, we hope to invite you for an opening event to meet staff and have a chance to see the new office. Keep an eye out for your invite towards the end of the year. 

You can stay updated of our progress on our website or social media. 

If you have any questions or would like to contact us, please email or call 0800 054 6710.

We look forward to welcoming you to the new office soon. 

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