Our updated Tenancy Policy is now available
November 24th 2025, by SamM
Our updated Tenancy Policy is now live on our website! The policy outlines how we ensure compliance with government regulations, local policies, and housing legislation, all while maintaining our commitment to our residents.
As residents who rent, you should familiarise yourself with the policy. Understanding the policy can help you ensure a smooth and informed rental experience. The updated policy also clarifies our processes and how we collaborate with the London Boroughs of Croydon, Sutton, and Bromley.
We encourage you to take a moment to review the new Tenancy Policy.
Should you wish to discuss this or any other policies, feel free to contact us on 020 8680 7532, freephone 0800 054 6710, or emailing customers@ccha.biz.