News & Events

Customer Strategy

Back in July, we headed out into our communities to meet some of our residents. We knocked on doors and spoke to around 80 of you about what you think of our service and what we co...

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Are you thinking of getting a pet?

We know that pets can be a great source of companionship to their owners. Before considering getting a pet, please read our pet policies and procedures. You will need to get per...

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Find out how we’ve been getting on this past year

Our Annual Report for 2024/25 is available to read online.  It's the final year of our business plan, ccha2025, and we're pleased to share how we've been getting on. As well as...

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Money matters – September 2025

Can’t claim Universal Credit online? No problem. Do you know how to migrate to Universal Credit (UC)? Especially if you want to make a claim by phone, and not online? Have you ...

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