News & Events

On Monday 17 March between 10am and 2pm, you can join us in the office for a drop in session with the Income Team.

Both Jane and Evelyn are here to help you in a safe, non-judgmental, supportive environment. They can provide tailored, confidential advice if you are experiencing financial difficulties or need support. Pop down to one of our drop in sessions to meet the team!

What’s on offer at the sessions?

• Friendly assistance: You’ll have the opportunity to meet with us. We are ready to help with empathy and understanding, making the experience as supportive as possible.
• Review of finances: We will be available to review your financial situations, including rent payments, debts, and arrears (this is an ideal opportunity if you are stressed about your finances to seek guidance).
• Universal Credit and benefit advice: We’ll provide tailored, confidential advice on welfare reforms such as Universal Credit, Bedroom Tax, Benefit Cap, and Non-Dependant Deductions. We are here to assist if you need help applying for or managing benefits.
• Alternative Payment Arrangements (APAs): If you find managing monthly Universal Credit payments overwhelming, we can discuss APAs, which allow the Housing Element of your benefit to be paid directly to ccha.
• Discretionary Housing Payment (DHP): We’ll also provide information on applying for DHP, a means-tested fund that can offer additional support if Universal Credit or housing benefit doesn’t fully cover rent.
• Council tax support: Guidance on accessing support for council tax payments will also be available.
• Wellbeing and budgeting support: We aim to offer comprehensive advice to help you manage your finances and overall wellbeing more effectively.

If you’d like help with any of the above or have other questions about your rent, finances or benefits, do pop down on the day to speak to one of the team.

Date: Monday 17 March

Times: 10am-2pm

Location: ccha office, 29 Sheldon Street, Croydon, CR0 1SS