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We recently helped a resident who faced financial and emotional struggles due to her son’s condition. Jane, and Welfare, Benefits and Debt Advisor, provided them with the necessary support and resources to alleviate their financial burdens and improve their well-being. Here we share their story and how we were able to assist them in their time of need.

Our resident is a single mum of a young man with autism. The family survives on income support of less than £50 a week and a top-up of carers’ allowance. The young man only gets a disability payment and is not eligible for any benefits in his own right due to changes in Welfare Reform while he is a student. Overall, He is not well enough to work.

What were we able to do?

Jane supported the single mum to apply for a student grant and bursary for her son to help with travel expenses, food and equipment and essential electronic devices. Jane also assisted her in claiming Personal Independence Payment, which should boost income by around £500 per month, increase Housing Benefit by over £100 per month and reduce how much council tax she needs to pay to just £6 per week. We were also able to award a one-off payment to help with the electricity and gas bills.

This is just one of your stories on how we have helped you. If you face similar challenges, please don’t hesitate to contact us by calling 0800 054 6710 or emailing One of our team will be in touch and let you know how we can help.

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