Find out how we’ve been getting on this past year
September 30th 2025, by Rachel Luney
Our Annual Report for 2024/25 is available to read online.
It’s the final year of our business plan, ccha2025, and we’re pleased to share how we’ve been getting on. As well as sharing our performance against our main objectives, we also cover a snapshot of the year, information about the board, and our financial and complaints statistics.
“This year was about truly listening to our residents — their voices have shaped our priorities, especially around improving repairs and communication.” – Maureen Adams, Chair of ccha
If you’d like the Annual Report in an alternative format, please let us know by calling 020 8680 7532, freephone 0800 054 6710 or email us at customers@ccha.biz.
We hope you enjoy reading this report and if you have any feedback, let us know on the details above.