Can’t claim Universal Credit online? No problem. Do you know how to migrate to Universal Credit (UC)? Especially if you want to make a claim by phone, and not online? Have you ...
Our Welfare, Benefit and Debt Advice service is here to help.
We can:
- Help you maximise your income and make sure you are getting all the benefits you are entitled to
- Help with applications for benefits
- Support you in challenging decisions to stop or change your benefits
- Apply for discretionary payments and grants to help with rent arrears, utility bills or food
- Help with applying for breathing space on your debts and creating a plan to get back on track
- Refer you for additional support if needed, such as food banks, counselling and more.
Arrears
If you’re finding it hard to make payments, please contact us as soon as possible. We can help!
Benefits
Due to the increased cost of living, even people who are in work may be entitled to a top up of benefits. To find out if you are eligible for any help, please use the EntitledTo Calculator.
Find out more about Universal Credit.
Debt help
If you’re finding it hard to make payments, please contact us as soon as possible. We can help!
Money Matters
Free support for our Croydon residents
We’ve partnered with Croydon Citizens Advice Bureau (CAB) to offer free support to residents who live, work, or study in Croydon. What kind of support can I get? Advi...
Money matters – July 2025
Is the Winter Fuel Payment back? The government has made a major U-turn on Winter Fuel Payments (WFP) following backlash after removing them from all but the poorest pensioners la...