Please note: from 1st November 2022, ccha's registered address will change to ccha, 29 Sheldon Street, Croydon, CR0 1SS. The website will be updated regularly on the move and we will share office opening dates when available.

Transfers & Mutual Exchange

Looking to move home?

If you are looking to move home, you can find out more about transferring or mutual exchanges below.

If you are in a position to rent privately or buy a home, you can visit our website here to find out more about affordable renting or buying options or view our homes for sale or homes for rent.


It is possible for existing tenants to request a transfer to another ccha property. To be eligible for a transfer you must meet certain requirements and have approval from the Neighbourhood Services Manager to be accepted onto the waiting list. It is also dependent on availability of homes within your chosen area.

Step 1: Please download our Transfer & Exchange Policy to assess whether you are eligible.

Step 2: If eligible, download a Transfer Application Form and return to our Neighbourhood Services Team.

Eligible applications are pointed based on their urgency and need for re-housing. Please be aware that you will not be offered a transfer if you are in rent arrears.


Mutual exchanges

ccha work with HomeSwapper to sign up online to an interactive platform, which helps them to find residents within other housing associations or council properties to exchange tenancies with.

Step 1: Find a suitable home

Explore the Homeswapper website and find a property you like.

Step 2: Mutual Exchange Application Form

Once you find a suitable swap partner, please fill in and return our Mutual Exchange Application Form and mark it for the attention of the Neighbourhood Services Team.

For more information regarding HomeSwapper or mutual exchanges, please contact our Tenancy Management Administrator on: 020 8633 8786.