Housing Application Form for New Tenants

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• The Police – ccha wishes to co-operate with the police in the prevention and detection of crime. We will always check the reason for the request before disclosing any relevant information. Information may also be shared in order to prevent and take action against anti-social behaviour.
• The Local Authority – ccha is obliged on occasions to supply information to the local authority and we will supply information to the local authority’s relevant departments to allow the residents or ccha to receive all the services that they provide, dependant on the information required and the reason it is requested.
• The Department for Works and Pension – Universal Credit information will be shared to allow staff to assist and support the processing of any claim. The law also requires ccha to notify the local authority if it is suspected that a tenant is receiving any benefit to which they are not entitled.
• Social Services/Probation Service we may disclose information to these authorities in the interests of safeguarding ccha residents and/or others.
• Care/Support Agencies – relevant information will be disclosed depending on the type of information required and the reason it is requested. Generally this will be to assist you in accessing support needed, or for any health and safety reasons.
• ccha’s legal advisers – for the purpose of bringing and defending claims brought against ccha.
• Utility Companies – to ensure that they have the correct details of persons liable to pay their bills.
• Debt Recovery Services – ccha may provide information to debt recovery services in order to recover arrears and unpaid charges
• Contractors – ccha may disclose personal data, in confidence, to contractors to enable them to undertake work for ccha e.g. repairs and maintenance work and property inspections.
• Other organisations – ccha may disclose personal data, in confidence, to another organisation working on behalf of the association to enable ccha to deliver the best possible customer service to our residents e.g. this may include but is not limited to resident survey companies and research organisations.