Introducing: The summer edition of Connections!

The summer edition of the ccha Connections newsletter is here! 

Read it online today. 

In this edition, find out about: 

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Do you need the newsletter in an alternative format? We can provide print versions, large print, audio tape, Braille and translated versions. Request yours by calling 020 8633 8734 or emailing 

We recently had our periodic in depth assessment (IDA) from the Regulator of Social Housing and have been re-graded as a V1 G2. Whilst this is still compliant, it is a downgrade in the area of governance.

Heather Thomas, Chair of ccha Board:

“We believe that the judgement is a fair assessment of our current position and we already have improvement plans in place to address some of the areas which the Regulator has highlighted. We are disappointed but feel confident that we can rise to the challenge and return to our G1 status in good time.”

Continuing our pledge to provide more affordable homes, we have completed our first development in Bromley: The Wollaston Collection. Completing in March 2022, this development provides 24 2-bedroom homes for Bromley residents, comprising of discounted London Affordable Rent, London Living Rent, Shared Ownership and Private Sales.

This great location offers nearby retail and transport links, making it an ideal residence for couples, families, and working individuals. Named after a historical scientist from Bromley, the development seamlessly integrates with surrounding areas. It’s an inclusive, exciting, and contemporary addition to the community.

Tracy Cullen, Chief Executive of ccha:

“As an organisation, we want to provide quality, affordable housing. It’s really important to us that you can’t label a ccha home, they’re all different and unique. I’m really proud of this development, it’s our first one in Bromley and we hope that our residents enjoy calling this their home.”

Our upcoming developments in Purley and Croydon will provide a further 41 affordable homes, with Angel Oak Point on Sheldon Street also become our new office.

Watch our Opening Ceremony video to find out more about this development.

The Prime Minister has announced today that the Government will extend the Right to Buy scheme to housing associations. We are waiting for further details to be released on how the scheme will run and eligibility requirements, but if you would like to find out more and stay up to date on developments, please visit

If you are interested in this scheme, please contact who will note your interest and update you as we know more.

We do offer a Right to Acquire scheme which gives some residents the ability to buy their home if it was built or purchased by a housing association on or after 1st April 1997. You can find out more here

Vacancy: Resident Board Member

Salary: £2,050 per annum

Closing date: 9 am, Friday 18th June 2021

At ccha, providing quality homes and services for residents is our primary focus. Resident engagement forms a crucial part in assisting our goals to increase resident satisfaction, provide better homes, housing services and sustainable communities.

The Board plays a critical role at ccha and is ultimately responsible for defining our strategic direction, monitoring the overall performance of the organisation, managing risk and ensuring the right resources are in place and that we meet our legal responsibilities.

Residents are key members of our Board and we are now looking to recruit a Resident Board Member who can bring their experience and perspective of living in our homes, to ensure that our plans and decisions always focus on hearing and understanding our residents’ needs.  This is a great opportunity to get involved and have a real influence on how we develop our future homes and services.

Why become a Resident Board Member?

If you:

Then you can visit here for more information and to apply today.

If you would like an informal chat before you apply please contact Tina Rosenow, Company Secretary, ccha on or 0208 633 8774.  Alternatively, you can contact our consultant Hilary Channing on or 07718 627740.

We look forward to hearing from you!

With the latest national lockdown, some of our services have changed. All services still being carried out will be done so while practicing social distancing and wearing protective equipment (PPE).

We appreciate your understanding and continued patience throughout this difficult time.

Watch the video where Axis explains how their operatives we keep you safe while carrying out repairs:

Click here to watch.

Stay updated with our covid-19 updates by visiting our dedicated our Coronavirus FAQ page or by signing up to our email list. We also share updates on our social media, follow us on Twitter: @Officalccha & Facebook: @cchahousing.

Important notice

Dear residents, we are currently in the process of recruiting for the role of welfare and benefits officer at ccha.

In the interim, for welfare and benefits related advice, please contact the Citizens Advice Bureau at or the Welfare rights team at Croydon Council at:  

Apologies for any inconvenience caused.

We are proud to launch or new website which is not only now in line with our new branding, but also has improved navigation and some newcomers.

With easier navigation,  a dedicated sales page and increased functionality, we do hope you have an enhanced experience when you are looking for information.

We would like to thank all residents who responded to the digital survey late last year as we were able to use this feedback to improve the website.

What’s new:

We do hope you enjoy our new website.

Get in touch to let us know what you think.

Charlene Grant, Senior Marketing and Sales Officer: