Graduating in 1991 with a degree in Civil Engineering, Tracy worked with Wimpey Environmental in the Energy and Building technology team who undertook several energy efficiency research projects for clients such as the Building Research Establishment. She then moved to Stanger Science and Environment as a Construction Material Consultant.
In 2001, Tracy made the transition into social housing as a Responsive Repair’s Surveyor, gaining a post graduate diploma in surveying along the way and has never looked back. She has been with ccha since 2008, starting as the Head of Property Services, moving on to the role of Director of Operations and lastly, Chief Executive in 2011. In social housing, she feels that she has found her purpose she takes pride in delivering a great service to residents and is committed to creating an environment of continuous improvement. Tracy is the Associations lead person for Health and Safety and Consumer Standards.
Tracy is a member of the Chartered Institute of Building, an avid reader, a dog lover, and a keen skier.
Sarah joined ccha as Director of Operations in 2018 before moving into the role of Director of Customers in 2021. She currently sits on the Board of ccha Developments Limited as an executive member.
Prior to joining ccha, Sarah worked in social housing for 20 years, specialising in customer service, housing management and responsive repairs. Although falling into the world of ‘housing’ accidently, she was captured by the importance of good homes for everyone and the opportunities to improve services and work collaboratively with so many dedicated colleagues and partner organisations.
Sarah is a member of the Chartered Institute of Housing and holds a National Certificate in Housing Management & Maintenance (CIH), an Introductory Diploma in Management (ILM) and a Bachelor of Arts Degree from Lancaster University.
Sarah enjoys sport and live music and is a keen Rugby supporter.
Chrishanti has 20 years’ experience in the public sector and has been ccha’s Director of Finance & Resources since 2020. An ACMA CIMA‑qualified accountant, she brings strong strategic financial planning, change and performance management expertise to delivering good‑quality, affordable homes for local communities.
Her senior roles at St Mungo’s and Broadway deepened her insight into homelessness, social housing, and the impact of legislative change on the sector.
Passionate about community, Chrishanti enjoys sports and music, and volunteers through her children’s school, her church youth group, and as a Finance Trustee on charity boards
Di joined ccha as Director of homes in July 2023. Prior to joining ccha, Di worked in social housing and property management for over 20 years.
Di’s experience includes working for a leading Residential Property Management company, Local Authority and a G15 Housing Association. Di is an associate of the Institute of Residential Property Management and holds an Executive MBA from the University of Bedfordshire.
Di enjoys travelling and learning other cultures and the world.