Please note: from 1st November 2022, ccha's registered address will change to ccha, 29 Sheldon Street, Croydon, CR0 1SS. The website will be updated regularly on the move and we will share office opening dates when available.

Report a Repair Form

Please note: This form should be used for Routine Repairs only, not emergency or urgent repair requests. If you’d like an update on an existing or outstanding repair, or need to report an urgent or emergency repair, please call  0800 056 7068 to speak with an Axis member of staff.

If you are reporting a boiler issue, please email Smith & Byford on or call 0800 169 7703.

    Reporting a repair has never been easier


    Is this a new repair?

    If no, please add the outstanding repair number:

    Please enter the text below:captcha