News & Events

Our gas contractor, Smith & Byford are currently experiencing staff shortages which is impacting on service delivery.

Smith & Byford are working hard to resolve these issues as quickly as possible and expect to see an improvement of service delivery over the coming weeks.

In the meantime, you may experience call wait times that are longer than usual when calling to arrange appointments.

If you have any concerns or difficulties reporting emergency repairs or arranging gas service visits, please contact ccha directly.

We appreciate your patience and understanding while we resolve this.


Please note: If you are finding there is a long wait time on the phone to Smith & Byford, you can press 1 once prompted to request a call back.

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