Please note: from 1st November 2022, ccha's registered address will change to ccha, 29 Sheldon Street, Croydon, CR0 1SS. The website will be updated regularly on the move and we will share office opening dates when available.

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Through customer feedback, we have had some queries regarding our window cleaning service. In response to this, we have created a Window Cleaning FAQ page to answer those questions.

ccha have contracted Acorn Environmental to undertake the cleaning of external windows at our blocks and sites once every 3 months.

They clean the external windows using a Pole and Brush Cleaning System. They do not clean individual homes or internal windows.

Acorn provide an annual schedule detailing the dates they will be attending each site to clean the windows. This can be found displayed on your scheme noticeboard or online here: Window Cleaning Schedule 2022.

We hope this information is useful and if you have any queries please speak with your Tenancy Management Officer or Maintenance & Wellbeing Assistant.

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