Please note: from 1st November 2022, ccha's registered address will change to ccha, 29 Sheldon Street, Croydon, CR0 1SS. The website will be updated regularly on the move and we will share office opening dates when available.

Value for Money

We have ambitious targets to deliver through our business plan #ccha2025 so we must ensure that we operate as efficiently and effectively as possible.

We strive to provide a high quality professional service to residents, which demonstrates value for money (VFM). This is not just about being the cheapest but also striking the right balance between economy, efficiency and effectiveness.

In order to achieve this, we need to have a clear understanding of the structure of the costs and the benefit that the services and products procured by those costs provide.

To read ccha’s 2019–2020 VFM statement, please click the link below:

Value for Money Strategy 2021-2022
Value for Money Statement 2020-2021
Value for Money Statement 2019-2020

To find out how we plan and achieve value for money, please read our strategies below:

Value for Money Strategy 2022-2025

To view our Corporate Business Plan on our digital platform, click here.