We have ambitious targets to deliver through our business plan #ccha2025, so we must ensure that we operate as efficiently and effectively as possible.
We strive to provide residents with high-quality professional service that demonstrates value for money (VFM). This is not just about being the cheapest but also about striking the right balance between economy, efficiency, and effectiveness.
In order to achieve this, we need to have a clear understanding of the costs’ structure and the benefits provided by the services and products procured by those costs.
